What Our Legal Notice Covers
Our Legal notice explains the conditions attached to account access, identity checks, wallet activity and use of the lobby where local law permits. It also describes how we receive payment references, check unusual account activity, retain records for the period required by applicable rules, and respond
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when you ask for a correction or clarification. Your account details must be accurate, and the phone verification step must be completed before account access is enabled. DANA, OVO, GoPay and QRIS references help us match a payment to the correct account, while bank transfer and
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virtual account records may include a bank reference, such as BCA, BRI, Mandiri or BNI. If a rule changes your eligibility, we use the Legal page and account contact route to explain the next step rather than treating access as automatic.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.